Privacy Policy

Léoné ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information you provide when visiting our website or purchasing our products. By using this website you agree to the practices described below.

We collect the following categories of personal data:

• Identity & contact data: name, email address, shipping and billing address, phone number.
• Order data: products purchased, order history, delivery preferences.
• Payment data: processed securely by our payment provider; we never store full card details on our servers.
• Account data: if you create an account, your login credentials are encrypted and stored securely.
• Technical data: IP address, browser type, device information, pages viewed and referring URLs collected via cookies and similar technologies.
• Marketing data: preferences if you subscribe to our newsletter.

We use your personal data to:

• Process and ship your orders, and provide customer support.
• Manage your account and authenticate you when you log in.
• Send transactional emails (order confirmations, shipping updates).
• Send marketing communications, only when you have given explicit consent — you can unsubscribe at any time.
• Improve our website, products and services through aggregated analytics.
• Comply with our legal and tax obligations.

We process your personal data on the following legal bases under the GDPR: performance of a contract (orders and account management), your consent (marketing emails, non-essential cookies), our legitimate interests (security, fraud prevention, improving our service), and compliance with legal obligations (accounting and tax).

Our website uses cookies and similar technologies to remember your cart, keep you signed in, and understand how the site is used. Essential cookies are required for the site to function. Analytics and marketing cookies are only set with your consent. You can change your cookie preferences or disable cookies in your browser settings at any time.

We never sell your personal data. We share it only with trusted service providers who help us operate our business, including:

• Hosting and backend infrastructure providers.
• Payment processors.
• Shipping and logistics partners.
• Email and analytics providers.
• Legal authorities, where required by law or to protect our rights.

All providers are bound by contractual data protection obligations and may only process your data for the purposes we specify.

Your data is stored on secure servers within the European Union and protected through encryption in transit (HTTPS/TLS) and at rest. Access to personal data is restricted to authorised personnel only. We retain your data for as long as necessary to fulfil the purposes described above — typically the duration of your account, plus any period required by law (for example, 10 years for invoicing records under EU tax regulations).

If any data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses.

Under the GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to certain processing.
• Request portability of your data.
• Withdraw your consent at any time.
• Lodge a complaint with your national data protection authority.

To exercise any of these rights, contact us at info@shopleone.com.

Our website is not directed at children under 16, and we do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date shown above. Significant changes will be communicated by email or via a notice on our website.

For any question regarding this Privacy Policy or how we handle your data, please reach out via our contact page or email info@shopleone.com.