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FAQ

We've got answers (and matcha). Here's everything people ask us most. Still unsure? Drop us a line at info@shopleone.com — we'll get back to you as soon as we can.

We source directly from trusted organic growers in France and Japan, working closely with them to ensure premium-grade teas and infusions that are pure, vibrant, and never bitter.
Matcha is finely stone-milled Japanese green tea, shade-grown for depth of flavour and nutrients. It gives you calm, lasting energy — perfect on its own or in lattes.
Keep it airtight, cool, and away from light. Once opened, refrigerate to preserve its colour, taste, and nutrients.
Unopened, it's best within 12 months. After opening, enjoy it within 1–2 months for peak freshness.